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Say NO to Labels
NO Stereotypes
NO Generic Services
Say YES to
Supporting
"Individuals"

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To ensure Inclusion,
Freedom, and Respect
for all, we must use
PEOPLE
FIRST LANGUAGE
A commentary by
Kathie Snow |
Who are the so-called
"handicapped" or "disabled"?
According to
stereotypical perceptions, they are:
People who suffer from the
tragedy of birth defects.
Paraplegic heroes who struggle
to become normal again.
Victims who fight to
overcome their challenges.
Categorically, they are called retarded, autistic,
blind, deaf,
learning
disabled, etc., etc., etc.—ad naseum!
Who are they, really?
Moms and Dads. . . Sons and Daughters . . . Employees and Employers
Friends and Neighbors . . . Students and Teachers. . .
Leaders and Followers
Scientists, Doctors, Actors, Presidents, and More
They are people.
They are people, first.
People with
disabilities constitute our nation’s largest minority group. It is also the
most inclusive and most diverse: both genders, any sexual orientation, and
all ages, religions, socioeconomic levels, and ethnicities are represented.
Yet people who have been diagnosed with disabilities are all different from
one another. The only thing they have in common is being on the receiving
end of societal misunderstanding, prejudice, and discrimination.
Furthermore, this largest minority group is the only one which any
person can become part of, at any time! Some join at birth—others in
the split second of an accident, through illness, or during the aging
process. If and when it happens to you, will you have more in
common with others who have disability diagnoses or with family, friends,
and co-workers? How will you want to be described? And how will you want to
be treated?
The Power of Language and Labels
Words are powerful. Old and inaccurate descriptors, and the inappropriate
use of these descriptors, perpetuate negative stereotypes and
reinforce an incredibly powerful attitudinal barrier. And this
invisible, but potent, attitudinal barrier is the greatest obstacle facing
individuals who have disability diagnoses. When we describe people by
their medical diagnoses, we devalue and disrespect them as individuals. Do
you want to be known primarily by your psoriasis, gynecological history, the
warts on your behind, or any other condition?
Worse, medical diagnoses are frequently used to define a person’s potential
and value! In the process, we crush people’s hopes and dreams, and relegate
them to the margins of society. If we know about (or see) a person’s
diagnosis, we (mistakenly) think we know something important about
him, and we give great weight to this information, using it to determine
how/where a person will be educated, what type of job he will/won’t have,
where/how he’ll live, and more. In effect, a person’s future may be
determined by those with authority over him, based on the diagnosis. Today,
millions of children and adults with disability diagnoses are effectively
“incarcerated” behind the walls of “special (segregated) places:” special ed
classrooms, congregate living quarters, day programs, sheltered work
environments, and more—all because of the diagnosis that’s been assigned.
When incorrectly used as a measure of a person’s abilities or potential,
medical diagnoses can ruin people’s lives.
Inaccurate Descriptors
“Handicapped” is an archaic term—it’s no longer used in any federal
legislation—that evokes negative images (pity, fear, and more). The origin
of the word is from an Old English bartering game, in which the loser was
left with his “hand in his cap” and was thought to be at a disadvantage. A
legendary origin of the “H-word” refers to a person with a disability
begging with his “cap in his hand.” This antiquated, derogatory term
perpetuates the stereotypical perception that people with disability
diagnoses make up one homogenous group of pitiful, needy people! Other
people who share a certain characteristic are not all alike; similarly,
individuals who have disability diagnoses are not alike. In fact, people who
have disabilities are more like people who don’t have disabilities
than different!
The “handicapped” descriptor is often used for parking spaces, hotel rooms,
restrooms, etc. But most accommodations so designated provide access for
people with physical or mobility needs. These modifications may provide
little or no benefit for people with visual, hearing, or cognitive
diagnoses. This is just one example of the inaccuracy and misuse of the
H-word as a generic descriptor. (The accurate term for modified
parking spaces, hotel rooms, etc. is "accessible.")
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The difference between the right word
and the almost right word
is the difference between lightning
and the lightning bug.
Mark Twain |
“Disabled” is
also not appropriate. Traffic reporters frequently say, “disabled vehicle.”
(They once said, “stalled car.”) In that context, “disabled” means “broken
down.” People with disabilities are not broken!
If a new toaster doesn’t work, we call it “defective” and return it for a
new one! Shall we return babies who have “birth defects”? The more accurate
and respectful descriptor is “congenital disability.”
Many parents say, “I have a child with special needs.” This term typically
generates pity, as demonstrated by the, “Oh, I’m so sorry,”
response, a sad look, or a sympathetic pat on the arm. (Gag!) A
person’s needs aren’t “special” to him—they’re ordinary! I’ve never met
an adult with a disability diagnosis who wants to be called “special.”
Let’s learn from those with real experience, and stop inflicting this
pity-laden descriptor on others.
What is a Disability?
Is there a universally-accepted definition of disability? No! What constitutes a
disability depends on who you ask and what services a person receives. First and
foremost, a disability label is a medical diagnosis, which becomes a
sociopolitical passport to services or legal status. Beyond that, the
definition is up for grabs! The “disability criteria” for early childhood
services is different from vocational-rehabilitation which is different from
special ed which is different from worker’s compensation, etc. Thus, disability
is a social construct, created to identify people who may be entitled
to specific services or legal protections because of certain characteristics.
Disability is Not the “Problem”
Because society tends to view disability as a “problem,” this seems to be the #1
word used about people with disability diagnoses. People without disabilities,
however, don’t spend a lot of time talking about their problems. They
know this would promote an inaccurate perception of themselves, and it would
also be counterproductive to creating a positive image. A person who wears
glasses, for example, doesn’t say, “I have a problem seeing.” She says, “I wear
[or need] glasses.”
What is routinely called a “problem” actually reflects a need. Thus,
Susan doesn’t “have a problem walking,” she “needs/uses a wheelchair.” Ryan
doesn’t “have behavior problems;” he “needs behavior supports.” Do you
want to be known by your “problems” or by the multitude of positive
characteristics which make you the unique individual you are? When will people
without disabilities begin speaking about people with disabilities in
the respectful way they speak about themselves?
Then there’s the “something wrong” descriptor, as in, “We knew there was
something wrong when...” What must it feel like, to a child, to hear his parents
repeat this over and over and over again, throughout his childhood? How would
you feel if those who are supposed to love and support you constantly
talked about what’s “wrong” with you? Let’s stop talking this way!
The Real Problems are Attitudinal and Environmental Barriers
A change in attitude can change everything. If educators believed children with
disability diagnoses are boys and girls who have the potential to learn, who
need the same quality of education as their brothers and sisters, and who have a
future in the adult world of work, we wouldn’t have millions of children being
segregated and undereducated in special ed rooms.
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If thought corrupts language,
language can also corrupt thought.
George Orwell |
If employers
believed adults with disability diagnoses have (or could learn) valuable job
skills, we wouldn’t have an estimated 75% unemployment rate of people with
disabilities! If merchants saw people with disabilities as customers with money
to spend, we wouldn’t have so many inaccessible stores, theaters, restrooms, and
more. If the service system saw people with disabilities as “customers,” instead
of “clients,” “consumers,” or “recipients,” perhaps it would focus on meeting a
person’s real needs (like inclusion, friendships, etc.) instead of trying to
remediate a person’s “problems.”
And if individuals with disabilities and family members saw themselves as
first-class citizens who can and should be fully included in all areas of life,
we might also focus on what’s really important (living a Real Life), instead of
a Special Life governed by services that often result in social isolation and
physical segregation.
A New Paradigm
“Disability is a natural part of the human condition...”
U.S. Developmental Disabilities/Bill of Rights Act
Yes, disability is natural, and it can be redefined as a “body part
that works differently.” A person with spina bifida has legs that work
differently, a person with Down syndrome learns differently, and so forth. And
when we recognize that the body parts of people without disability
diagnoses are also different, we’ll know it’s the way these differences
affect a person and/or her qualifying for services, entitlements, or legal
protections which mandates the use of a disability descriptor.
A disability, like gender, ethnicity, and other traits, is simply one of many
natural characteristics of being human. One in five Americans is a person with a
disability diagnosis! People can no more be defined by their diagnoses than
others can be defined by their gender, ethnicity, religion, sexual orientation,
or anything else!
Additionally, whether a person has a disability is often a consequence of the
environment. Why are many children not diagnosed until they enter public school?
Is it because their parents or physicians were ignorant or “in denial”? Or is it
because as toddlers, they were in environments that supported their learning
styles? But once in public school, if a child’s learning style doesn’t mesh with
an educator’s teaching style, we may say he has a “disability.” Why do we
“blame” the child, label him, and segregate him in “special ed”? Why don’t we
simply modify the regular ed curriculum (per Special Ed law) to meet his
individual needs?
When a person is in a welcoming, accessible environment, with the appropriate
supports, accommodations, and tools, does he still have a disability? I think
not. Disability is not a constant state. The medical diagnosis may be
constant, but whether or not the condition represents a “disability” is often
more a consequence of the environment than what a person’s body or mind can or
cannot do.
Using People First Language is Crucial
People First Language puts the person before the
disability,
and it describes what a person has, not who
a person is.
Are you “myopic” or do you wear glasses?
Are you “cancerous” or do you have cancer?
Are you “freckled” or do you have freckles?
Is a person “handicapped/disabled” or does she have a
disability?
If people with disability diagnoses are to be included in all aspects of our
communities—in the ordinary, wonderful, and typical activities most people take
for granted—and if they’re to be respected and valued, we must use the ordinary,
wonderful, typical language used about people who have not yet acquired a
disability diagnosis. (If you live long enough, your time is coming!)
Children with disability diagnoses are children, first. The only labels they
need are their names! Parents must not talk about their children in the clinical
terms used by professionals. The parent of a child who wears glasses (diagnosis:
myopia) doesn’t say, “My daughter is myopic,” so why does the parent of a child
who has a diagnosis of autism say, “My daughter is autistic.”?
Adults with disability diagnoses are adults, first. The only labels they need
are their names! They must not talk about themselves the way professionals talk
about them. An adult with a medical diagnosis of cancer doesn’t say, “I’m
cancerous,” so why does an adult with a diagnosis of cerebral palsy say, “I’m
disabled.”?
The use of disability diagnoses is appropriate only in the service system (at
those ubiquitous “I” team meetings) and in medical or legal settings. Medical
labels have no place—and they should be irrelevant—within families, among
friends, and in the community.
We often use diagnoses to convey information, as when a parent says, “My child
has Down syndrome,” hoping others will realize her child needs certain
accommodations or supports. But the outcome of sharing the diagnosis can be less
than desirable! A diagnosis can scare people, generate pity, and/or set up
exclusion (“We can’t handle people like that...”). In these circumstances,
and when it’s appropriate, we can simply describe the person’s needs in a
respectful, dignified manner and omit the diagnosis.
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The greatest discovery of my
generation is that human beings
can alter their lives by altering
their attitudes of mind.
William James |
Besides, the
diagnosis is nobody’s business! Have individuals with disabilities given us
permission to share their personal information with others? If not, how dare we
violate their trust! Do you routinely tell every Tom, Dick, and Harry about the
boil on your spouse’s behind? (I hope not!) And too many of us talk about
people with disability diagnoses in front of them, as if they’re not there.
We must stop this demeaning practice.
Attitudes and language changed as a result of the Civil Rights and Women’s
Movements. The Disability Rights Movement is following in those important
footsteps, and similar changes are occurring.
My son, Benjamin, is 18 years old. More important than his diagnosis are his
interests, strengths, and dreams. He loves history, burned fish sticks, classic
rock, and writing movie reviews, and he’s great at mimicking actors and
politicians! He’s earned two karate belts, taken drama classes, and performed in
five children’s theater productions. Benj wants to major in journalism and be a
movie critic. He has blonde hair, blue eyes, and cerebral palsy. His diagnosis
is only one of many characteristics of his whole persona. He is not his
disability. His potential cannot be predicted by his diagnosis.
When I meet new people, I don’t disclose that I’ll never be a prima ballerina. I
focus on my strengths, not on what I cannot do. Don’t you do the same? So when
speaking about my son, I don’t say, “Benj can’t write with a pencil.” I say,
“Benj writes on a computer.” I don’t say, “He can’t walk.” I say, “He uses a
power chair.” It’s a simple matter of perspective. If I want others to know what
a great young man he is—more importantly, if I want him to know what a great
young man I think he is—I must use positive and accurate descriptors that
portray him as a whole, real, wonderful person, instead of as a collection of
“defects,” “problems,” or “body parts.”
A person’s self-image is strongly tied to the words used to describe him. For
generations, people with disabilities have been described by negative,
stereotypical words which have created harmful, mythical portrayals. We must
stop believing (and perpetuating) the myths—the lies—of labels. We must
believe children and adults who have been diagnosed with conditions we call
disabilities are unique individuals with unlimited potential to achieve their
dreams, just like all Americans.
People First Language isn’t about being “politically correct.” It is, instead,
about good manners and respect (and it was begun by individuals who said, “We
are not our disabilities!”). We have the power to create a new paradigm of
disability. In doing so, we’ll change the lives of children and adults who have
disability diagnoses—and we’ll also change ourselves and our world.
Isn’t it time to make this change?
If not now, when? If not you, who?
People First Language is right.
Just do it—NOW!
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Examples of People First
Language |
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Say:
People with disabilities.
He has a cognitive disability (diagnosis).
She has autism (or an autism diagnosis).
He has a diagnosis of Down syndrome.
She has a learning disability (diagnosis).
He has a physical disability (diagnosis).
She’s of short stature/she’s a little person.
He has a mental health diagnosis.
She uses a wheelchair/mobility chair.
He receives special ed services.
She has a developmental delay.
Kids without disabilities.
Communicates with her eyes/device/etc.
Customer
Congenital disability
Brain injury
Accessible parking, hotel room, etc.
She needs . . . or she uses . . . |
Instead of:
The handicapped or disabled.
He’s mentally retarded.
She’s autistic.
He’s Down’s.
She’s learning disabled.
He’s a quadriplegic/crippled.
She’s a dwarf/midget.
He’s emotionally disturbed/mentally ill.
She’s confined/wheelchair bound.
He’s in special ed.
She’s developmentally delayed.
Normal or healthy kids.
Is non-verbal.
Client, consumer, recipient, etc.
Birth defect
Brain damaged
Handicapped parking, hotel room, etc.
She has problems/special needs. |
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Keep thinking—there are many descriptors we need to change.
This document may be
photocopied and shared with others. Please let me how and when
you use it (kathie@disabilityisnatural.com).
Download the PDF version below.
Please don't violate
copyright laws; inquire before reprinting in any publication.
© 2005 Kathie Snow; revised
01/05. |
Visit the
Revolutionary Common Sense
page for other new ways of thinking!
You may
copy and distribute in its entirety. Rev. 01/05
As a courtesy, please notify the author, Kathie Snow at
kathiesnow@msn.com
In Pennsylvania
See Also: Pennsylvania's Executive
Order
"All Commonwealth agencies, boards or commissions under the Governor's
jurisdiction shall use 'People First' language..."
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Web link to:
President's Committee on Employment of People with Disabilities
Communicating With and About People with Disabilities (Adobe file)
Web link to:
RTCIL
Home Page
Guidelines for reporting and writing about people with disabilities (word
.doc)
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